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While our goal is to have all seasonally available attractions open during scheduled operating hours, weather conditions like rain, lightning, wind, snow, and certain temperatures can cause attractions to close. Hersheypark® typically remains open during inclement weather conditions and offers a variety of indoor activities, including entertainment shows, dining options, shopping, game arcades, exhibits at ZooAmerica®, as well as rides under cover while you wait for the weather to clear. Hersheypark makes every effort to reopen the rides and attractions affected by inclement weather as quickly and safely as possible. In the event the inclement weather conditions cause the majority of seasonally available major rides and attractions to close for a continuous 60 minutes on a public operating day, a Return Visit Voucher may be issued for a return visit during the current operating season. Please present your ticket stub or receipt of purchase to any Guest Services location to receive your Return Visit Voucher (note, not valid for private events). Download and check the Hersheypark Mobile App for an up-to-date listing of closed rides and ride wait times. To qualify for a Return Visit Voucher, the ticket must have been scanned and used on a day when conditions were met to issue vouchers. Season Pass Holders, Summer Fun Cards and unused tickets are not eligible. Please note that Return Visit Vouchers are issued in the day for the day based on our posted weather policy. We are unable to predict daily weather conditions or the impact they may have on available attractions, and therefore cannot determine in advance when these vouchers will be issued.

While we typically do not allow outside food and drinks into Hersheypark, we do allow accommodations for guests who have allergies or dietary restrictions/needs to bring small amounts of food into Hersheypark with them. Please be aware that we do not allow hard-sided coolers or glass of any kind into Hersheypark. You can find common allergen information on our website and can search food stands by Dairy Free, Nut Free, and Gluten Free under our Filters. Additionally, if you click on a food location on that webpage, you can see a list of what that location offers. If you click on an item, it will list out the common allergens as well as the ingredients.

Lost and Found is located inside Hershey's Chocolatetown region near the Main Gate of Hersheypark®. Lost and Found is open during Park operating hours and is staffed by security. Ride operators and attendants are not responsible for articles left by patrons at the ride stations. Neither Hersheypark nor its employees assume responsibility for the loss of, or damage to, personal property. Locker storage is available throughout the Park. To report a item that is lost, please visit the Lost and Found page.